Shipping policy
Hindkisan Shipping Policy
Effective Date: August 10, 2026
At Hindkisan, we are committed to delivering your orders safely, securely, and on time. Please read the following shipping policy before placing your order.
1. Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation and, when available, tracking details after your order has been shipped.
2. Shipping Time
Estimated delivery times may vary depending on your location and the shipping method selected.
- Domestic orders: Approximately 3–7 business days
- Remote areas: Delivery may take an additional 2–5 business days
- International orders: Delivery times vary depending on the destination and customs procedures.
Please note that delivery estimates are not guaranteed and may be affected by courier delays, weather, holidays, customs, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges are calculated based on the order size, weight, destination, and applicable delivery method. Any shipping fees will be displayed before you complete your purchase.
4. Order Tracking
Once your order has been dispatched, we will provide tracking information whenever tracking is available. Customers can use the tracking details to monitor their shipment.
5. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply for reshipping the order.
6. Delayed or Lost Shipments
While we work with reliable shipping partners, occasional delays may occur. If your order appears to be significantly delayed or is reported as lost, please contact Hindkisan Customer Support with your order details so we can assist you.
7. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and its contents before opening or immediately after receiving it. Contact us as soon as possible so we can review the issue and assist you with the next steps.
8. Customs and International Orders
For international shipments, customs duties, taxes, or other import charges may apply. Any such charges are the responsibility of the customer unless otherwise stated at the time of purchase.
Customs processing may also cause additional delivery delays.
9. Contact Us
If you have questions about your shipment, delivery status, or shipping policy, please contact Hindkisan through our official customer support channel.
Thank you for choosing Hindkisan.